Privacy Policy

Welcome to JOM CARS & TOURS SDN BHD. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications. Our practices are in full compliance with the Personal Data Protection Act 2010 (Act 709) of Malaysia.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details or other payment method information.
Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing behavior.
Vehicle Preferences and Booking Details: Information related to your rental preferences, bookings, and service history.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and manage your bookings and payments.
To communicate with you regarding inquiries, updates, or promotions.
To improve our website and services based on your feedback and usage patterns.
To comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third-party companies that assist in delivering our services, such as payment processors and customer support providers.
Legal Authorities: When required by law or to protect our legal rights.

4. Data Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction. All data handling is conducted in compliance with the Personal Data Protection Act 2010 (Act 709).

5. Cookies

Our website uses cookies to enhance user experience and analyze site usage. For more details, please refer to our Cookie Policy.

6. Your Rights

Under the Personal Data Protection Act 2010 (Act 709), you have the right to:

Access and update your personal information.
Request the deletion of your data, subject to legal obligations.
Opt-out of marketing communications.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date.

8. Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: info@jomcars.com.my
Phone: +6011-5551 8511

Updated as of December 2024